Tuesday, 9 February 2010

Tech Support Survival Tips

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February 9, 2010
Consumer Advocate
Tech Support Survival Tips
No one likes talking to tech support. Use our tips to help get your problem fixed--and maybe receive a little something extra, as well. - Patrick Miller and Elvin Lai, PCWorld
Consumer Alerts
Keep Clear of Craigslist Scams
How Wi-Fi Attackers Poison Browsers
15 Super Bowl Twitter Feeds to Follow
Traveling With Laptops Could Get Tougher
Too Many People Reuse Logins, Study Finds
Top 10 Super Bowl Tech Ads
Skype over iPhone 3G Network Coming Soon, Thanks to iPad
Google Pad: Search Giant Dreams of Chrome OS-based Tablets
Get More Tips Online
Consumer Advice and News
PC World Tips and How-To
Print Without a PC See the world's first Web-connected home printer with web apps. Learn more and watch the demo.
Microsoft Office Home and Student 2007 Get great deals on Microsoft Office Home and Student 2007. Buy Today.
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Worry About One Less Thing Intelï¾® IT Director is designed for small businesses to improve data security and network health. Monitor PCs via the intuitive dashboard, ensure anti-malware is running, and more& FREE download at »
Product Reviews
Iomega eGo Portable Hard Drive 500GB
87
Pros Good backup software; Very fast; Has USB and FireWire ports Cons
Read Complete Review » Top 10 Portable Hard Drives »
Canon PowerShot SX20 IS
91
Pros 20X-optical-zoom lens (28mm to 560mm); Color Accent mode and super macro setting; Superb battery life; 720p HD video recording Cons Slow burst mode (almost a second between shots)
Read Complete Review » Top-Rated Megazoom Cameras »
Canon PowerShot SX200 IS
84
Pros Excellent zoom lens and image quality; HD video and fun in-camera features Cons HDMI/AV port door is a bit flimsy; Bulky, with no AA battery compatibility
Read Complete Review » Top-Rated Pocket Megazooms » Top-Rated Advanced Point-and-Shoots »
Get Big Savings When you Shop at PCWorld.com
Shop online at PCWorld.com, where you can compare product information, read trusted reviews, and find the best prices on consumer electronics.
T260HD 25.5" Widescreen LCD Monitor
Price: $295.00
4 User Reviews
T240HD Black 24" Widescreen LCD Monitor
Price: $329.99
5 User Reviews
Browse more Best Prices on Monitors, Graphics & Publishing Software, Digital Cameras, Printers
Top News on PCWorld.com
IBM Launches Eight-core Power7 Processor, Servers UPDATE: IBM launched its latest eight-core Power7 processor on Monday. Google's 'Social' Gmail: Could It Really Work? Google is preparing to unveil a new social networking component for Gmail, according to reports published Monday. Could such a feature succeed?
Top Reviews on PCWorld.com
From Paper Tape to Data Sticks: The Evolution of Removable Storage Over the years, people have tried to transfer information from one computer to another in a dizzying number of ways. Heres a look at some of the best, along with others that time forgot.
BioShock 2: A Sequel that Surpasses the Original It doesn't continue the original's plot or even build on it, but this harrowing story one-ups the original's memory-quest-with-a-twist.
Malwarebytes' Anti-Malware Free Detects and Removes Malware on Command Add a layer of protection against malware with on-demand scanner Malwarebytes' Anti-Malware Free.
Fujitsu LifeBook T4410: Good Touch Features, but a Little Too Heavy It isn't especially light or attractive, but the business-friendly T4410 offers strong performance in a multitouch-ready, convertible package.
Downloads: Editor's Collection
Most Popular Download Introductions of January 2010As 2010 began, PCWorld.com site visitors didn't forget their tried-and-true software--but they plunged into new programs as well. The popularity of backup programs and system utilities suggests that some readers made New Year's resolutions to back up and clean out their PCs. Photo-processing software did well, too; perhaps that means a memorable holiday season. Whatever the reasons for downloading these programs, one thing remains clear: Free software is always a hit.
SUPERAntiSpyware Free Edition   37226 Downloads  |  Free  |  Filed Under Anti-spyware Tools
This freebie does a great job removing spyware--but since it doesn't have real-time protection, it's just one layer of armor.
Recuva   27857 Downloads  |  Free  |  Filed Under Recovery
Un-delete files with this small, fast, and efficient program.
DAEMON Tools Lite   9583 Downloads  |  Free  |  Filed Under Utilities
This free software emulates CD/DVD drives by loading disc images into memory.
See (3) more Most Popular Download Introductions of January 2010 »
Browse DownloadsAntivirus & SecurityDesign & MultimediaUtilitiesGames Chat, Email, & the Web
Sponsored Downloads
Hoyle Card Games 2010Feeling lucky? Then pull up a chair and deal yourself in to these exciting card games from Hoy, the #1 brand in family entertainment! Hoyle Card Games 2010 features all of your favorite team-style and solo card games from Old Maid and Canasta to Solitaire and Poker. Learn new games and refine your strategy for hours of card flippin' fun, all in the company of the personable Hoyle characters.
ArcSoft DVD SlideshowQuickly and easily produce professional-looking DVD movie discs featuring your own photo slideshows and home videos. The program's simple step-by-step design enables users of all levels to build custom slideshows, trim video, design on-screen menus, and burn discs for sharing at home, and sending to friends or customers with no experience eecessary. Whether you're a DVD authoring veteran or someone whos totally new to the game, youll appreciate the straightforward design of this powerful little application. DVD SlideShow features a step-by-step interface design and has been optimized for quick, high-quality results. Creating custom DVD discs doesnt get any easier than this!
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